post
https://api.heymantle.com/v1/channels
Creates a read-only channel used to attribute imported tickets to their
original source. Useful when bringing historical tickets into Mantle
for unified search and reporting.
Channels created here are attribution-only:
- Replies must happen in the original system; the send path refuses
public replies on these channels. Internal notes, status changes,
and assignments still work. - The channel cannot be configured or edited from the helpdesk UI.
Repeated calls with the same type are idempotent — the existing
channel is returned rather than a duplicate created.
To set up a fully-functional email or chat channel, use the helpdesk
settings UI instead.
Recent Requests
Log in to see full request history
| Time | Status | User Agent | |
|---|---|---|---|
Retrieving recent requests… | |||
Loading…