API Reference

Get a specific loop

get
https://api.heymantle.com/v1/tickets//loops/

Get a specific loop (question/follow-up) for a ticket. The response includes openedByMessageId and closedByMessageId which can be used to fetch the associated messages separately if needed.

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Path Params
string
required

The ticket ID

string
required

The loop ID

Responses

Updated about 2 months ago

Language
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OAuth2
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Response
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application/json

Updated about 2 months ago